Get in touch with us for media enquiries, Official Information Act requests, or general enquiries.
Need help as a landlord, tenant or unit title owner?
Tenancy Services provides information on rights and responsibilities for landlords, tenants or unit title owners. They have information and resources to help tenants and landlords, and provide services for resolving disputes, including mediation and coordinating the Tenancy Tribunal.
Public housing tenant
If you are a tenant of a Community Housing Provider (CHP) you will need to contact them directly.
If you are a tenant of Kāinga Ora – Homes and Communities (formerly Housing New Zealand), please go to their website.
KiwiBuild and First Home products
Kāinga Ora is also responsible for KiwiBuild and the First Home products. You can find their contact details at: kaingaora.govt.nz/contact-us/.
Official Information Act requests
Te Tūāpapa Kura Kāinga - Ministry of Housing and Urban Development
PO Box 82
Phone: 0800 252 919
Please note this number is for journalists and media use only.
If your call is not media related, please use the general enquiries number - 0800 646 483.
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