About the Homelessness Outreach Services 

Homelessness Outreach Services prioritise those who are experiencing homelessness and are not engaged with other existing services within the system. This could be because they do not meet the criteria for other services, they have previously had a negative experience or, because they have difficulty navigating the system. 

Outreach workers are expected to actively seek out and engage with individuals and whānau experiencing homelessness to build long-term, trusting relationships that enrich the dignity and wellbeing of people. People will be supported in achieving:  


being able to choose and access an ecosystem of care that will meet their immediate and longer-term housing and wellbeing aspirations. 


 of mana and tapu and an enhancement of te mauri o te whānau. 


reconnecting with their whānau and whenua, where appropriate. 

The vision:

To build an ecosystem of care that provides support and enriches the dignity and wellbeing of people through meaningful and ethical engagement, which enables self-determination and trusted relationships.



Three providers have been contracted and will operate for three years. They are 155 Whare Āwhina (Whangārei), Kāhui Tū Kaha (Auckland) and Takiri Mai te Ata (Lower Hutt). Conversations with potential providers in other areas are also in progress and we'll be updating our website with provider information as they are confirmed. 

Tākiri Mai te Ata (Lower Hutt)

Tākiri Mai is a collective of eight whānau ora, health, education, justice and social service providers based in the Hutt Valley that have been working together for over 45 years. In 2010, Tākiri Mai te Ata Whānau Ora Collective was launched as an innovative whānau-centred approach to supporting whānau wellbeing and development. It places whānau at the centre and empowers them to lead the development of solutions for their own transformation. The Tākiri Mai organisations have been responsible for the development of a number of services and programmes servicing the wider Wellington region.

155 Whare Āwhina (Whangārei)

A kaupapa Māori provider of wraparound support services for whānau in Te Tai Tokerau. Taking care of people is at the heart of their mahi, genuinely and authentically supporting whānau on their housing journeys. Originating in 1993, they started as ‘One Double Five Community House’ initiated by Community in collaboration with St John’s Uniting Church offering basic skills training, legal advice and community programs. They have since grown, initiating a number of community programmes and projects that now stand alone.

Kāhui Tū Kaha (Auckland)

Kāhui Tū Kaha is a Ngāti Whātua organisation providing a comprehensive range of health, housing, and social services. Their name, "Kāhui Tū Kaha," embodies their collaborative approach, where many hands work together to empower those in their care, enabling them to "stand tall" and achieve wellness and self-determination.