Regulating residential property managers
Property managers in New Zealand aren’t regulated, which can mean inconsistent quality of services for tenants and owners. Regulations would introduce national standards around training, licencing and practice for all professional property managers, giving tenants and landlords confidence in the quality of the property management services they receive.
About the proposed regulations
Nearly a third of New Zealand households live in rental accommodation and more than 40 per cent of those residential rental properties are looked after by property managers. Although some property managers comply with competency and practice standards if they’re members of an industry body, the sector as a whole isn’t regulated.
A proposed new regulatory system would include:
- compulsory registration and licensing
- training and education requirements
- national industry practice standards
- a complaints and disciplinary framework.
Public consultation
A public consultation on the proposed regulations is now closed. HUD is considering submissions received and is providing advice to government.
Read the consultation summary(external link)
Indicative implementation timeframes
|
Milestone |
Target Date |
|
Cabinet makes decisions on proposals. |
September 2022 |
|
Bill introduced to Parliament. |
April 2023 |
|
First reading: Members of Parliament debate and vote on the Bill. If successful, the Bill is sent to a Select Committee. |
May 2023 |
|
Select Committee consults on the draft Bill. |
Mid 2023 |
|
Select Committee presents a report on the Bill that includes recommendations on any changes that may be needed. |
Late 2023 |
|
The Bill passes and becomes an Act. |
Mid 2024 |
|
All provisions (including any required regulations) in force. |
Mid 2026 |