COVID-19 information

Information and advice for people affected by COVID-19, including individuals and whānau in need of housing support, tenants, landlords and housing and related service providers. Visit our COVID-19 information page

Rapid Rehousing

Rapid Rehousing is an intervention to support individuals, families and whānau to quickly exit homelessness, return to permanent housing in the community and maintain their tenancies to avoid a return to homelessness. Rapid Rehousing began as a two-year trial starting in July 2020.

Who is Rapid Rehousing for?

When people are facing homelessness or living in emergency housing, it’s essential they get the right support to get back on their feet and into a stable home as soon as that’s possible.

Rapid Rehousing is for individuals, families and whānau who: 

  • are recently homeless
  • require low to medium levels of support to access and maintain permanent housing
  • require specialist homelessness support for a finite period (up to 12 months).

The Rapid Rehousing trial provides support to access permanent housing for people who are experiencing homelessness and have a lower level of need than Housing First clients.

Services to support people into housing

Individuals, families and whānau can self-refer to support services, or be referred by an agency or community organisation.    

Support services will work with individuals, families or whānau to assess their support needs and develop a whānau-led goal plan and provide services based on this plan.

These services align with the values of Rangatiratanga (self-determination), Whānaungatanga (positive connections) and Manaakitanga (self-worth and empowerment).

Rapid Rehousing and Housing First services follow the principles of:

  • immediate access to housing with no housing readiness conditions
  • consumer choice and self-determination
  • a harm reduction and recovery-orientation approach
  • individualised and person-driven support
  • social and community integration.

These principles are outlined more fully on the Housing First page.

Rapid Rehousing in Aotearoa New Zealand

Piloting a Rapid Rehousing approach to support 340 individuals and whānau experiencing homelessness is part of the development of the Aotearoa/ New Zealand Homelessness Action Plan. More places have been added as part of the response to COVID-19.

Rapid Rehousing began as a two-year trial starting in July 2020 and will be evaluated alongside the Housing First programme.

Published: June 3, 2021

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